Privacy Policy

Nexar Labs ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexarlabs.co.uk or use our services.

We are a UK-based company and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our registered office is located in England and Wales.

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, postal address)
• Company information (organisation name, job title, industry sector)
• Technical information (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, interaction with our services)
• Communications data (enquiries, feedback, support requests)

2.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

We process your personal information for the following purposes:

• To provide and maintain our AI services and solutions
• To respond to your enquiries and provide customer support
• To send you relevant business communications and updates
• To improve our website and services through analytics
• To comply with legal obligations and regulatory requirements
• To protect our legitimate business interests and legal rights

Legal Basis for Processing

We process your personal data based on: legitimate interests, contract performance, legal compliance, and consent where explicitly provided.

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• With trusted service providers who assist in operating our business
• When required by law or to protect our legal rights
• In connection with business transfers or restructuring
• With your explicit consent for specific purposes

International Transfers

When we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

You have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of processing
• Right to data portability: Request transfer of your data
• Right to object: Object to processing based on legitimate interests
• Rights related to automated decision-making: Protection from solely automated decisions

To exercise these rights, please contact us at contact@nexarlabs.co.uk. We will respond within one month.

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.