Terms and Conditions

Welcome to Nexar Labs ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website, services, and artificial intelligence applications provided by Nexar Labs, a company incorporated in England and Wales.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and Nexar Labs.

• "Services" means all AI applications, software solutions, consultancy services, and related offerings provided by Nexar Labs.
• "User" or "Client" means any individual or organisation that accesses or uses our Services.
• "Content" means any information, data, text, software, or other materials provided through our Services.
• "Intellectual Property" means all patents, trademarks, copyrights, trade secrets, and other proprietary rights.
• "Agreement" means these Terms together with any applicable Service Agreement or Statement of Work.

Nexar Labs provides innovative artificial intelligence applications and solutions for businesses across various sectors including financial services, healthcare, manufacturing, and other industries.

Our services include but are not limited to:

• AI-powered analytics and data processing solutions
• Process automation and optimisation systems
• Custom AI application development
• AI consultancy and implementation services
• Technical support and maintenance services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with appropriate notice to existing clients.

4.1 General Obligations

You agree to:

• Provide accurate and complete information when using our Services
• Use our Services in compliance with all applicable laws and regulations
• Maintain the confidentiality of any access credentials
• Notify us immediately of any unauthorised use of your account
• Cooperate with reasonable security and audit procedures

4.2 Prohibited Activities

You must not:

• Use our Services for any unlawful, harmful, or malicious purposes
• Attempt to gain unauthorised access to our systems or networks
• Reverse engineer, decompile, or attempt to extract source code
• Interfere with or disrupt the integrity or performance of our Services
• Transmit viruses, malware, or other harmful code
• Violate any third-party rights or applicable laws

5.1 Our Intellectual Property

All intellectual property rights in our Services, including software, algorithms, methodologies, documentation, and related materials, remain the exclusive property of Nexar Labs or our licensors. No rights are granted to you other than a limited licence to use the Services as expressly permitted.

5.2 Client Data and Content

You retain ownership of your data and content. By using our Services, you grant us a limited licence to process, analyse, and use your data solely for the purpose of providing our Services to you. We will not use your confidential data for any other purpose without your explicit consent.

5.3 Derived Insights

We may retain and use aggregated, anonymised insights and learnings derived from the provision of our Services to improve our algorithms and develop new services, provided such use does not identify you or compromise your confidential information.

We are committed to protecting your privacy and personal data in accordance with UK GDPR and the Data Protection Act 2018. Our Privacy Policy, which forms part of these Terms, explains how we collect, use, and protect your information.

For AI services involving personal data processing, we will act as either a data controller or data processor as appropriate, and will implement appropriate technical and organisational measures to ensure data security and compliance.

7.1 Service Availability

We strive to maintain high availability of our Services but cannot guarantee uninterrupted access. We may perform scheduled maintenance and updates that may temporarily affect service availability. We will provide reasonable notice of planned maintenance activities.

7.2 Performance Standards

While we use commercially reasonable efforts to provide reliable and accurate AI services, the nature of artificial intelligence means that results may vary. We do not warrant that our Services will meet all your specific requirements or that results will be error-free.

8.1 Fees

Fees for our Services are as specified in your Service Agreement or as communicated to you. All fees are exclusive of VAT and other applicable taxes, which will be added where appropriate.

8.2 Payment Terms

Unless otherwise agreed, fees are payable within 30 days of invoice date. We reserve the right to suspend Services for overdue payments after appropriate notice. You are responsible for all costs of collection for overdue amounts.

8.3 Fee Changes

We may modify our fees with 30 days' written notice. Continued use of our Services after such notice constitutes acceptance of the new fees.

9.1 Limitation of Damages

To the maximum extent permitted by law, our total liability for any claims arising under or in connection with these Terms or our Services shall not exceed the total fees paid by you for the Services in the 12 months preceding the claim.

9.2 Exclusion of Consequential Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

9.3 Exceptions

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless Nexar Labs, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

11.1 Termination by Either Party

Either party may terminate these Terms or any Service Agreement with 30 days' written notice. We may terminate immediately if you breach these Terms and fail to remedy such breach within 7 days of written notice.

11.2 Effect of Termination

Upon termination, your right to use our Services will cease immediately. We will provide reasonable assistance in data retrieval for a period of 30 days after termination, subject to payment of applicable fees.

Both parties acknowledge that they may have access to confidential information of the other party. Each party agrees to maintain the confidentiality of such information and use it solely for the purposes of providing or receiving the Services.

This obligation shall survive termination of these Terms and continue for a period of 5 years.

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15.1 Entire Agreement

These Terms, together with any applicable Service Agreement, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

15.2 Amendments

We may modify these Terms from time to time. We will provide notice of material changes by posting updated Terms on our website or through other appropriate means.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

For questions about these Terms and Conditions or our Services, please contact us: